We ship worldwide, from Eindhoven, the Netherlands.
If your country is not mentioned in the shipping dialoge, please send us an message.
In the Netherlands the shippincost start with:
€ 2,5 for the smaller items (colour filters and jewelery)
€5,- for bigger items and free shipping above € 100,-
In the rest of the EU it is between € 2,5 and € 12,50
Free shipping above € 100,-
The ordered items (when in stock) will be send in: 1-3 working days
from November until X-MAS
In this period the shipping might take a bit longer.
For delivery within Europe we recommend ordering before 18th of december. In week 51 from 16 until 20 December we will ship everyday.
All the products have their own designed packagin, a beautiful box. For shipping, we recycle and reuse packaging materials. Better for the enviroment! ;-)
Stock & delivery
Items marked on stock, are on stock. Therefore we can send them out within a few days. Items which are not on stock are marked with their delivery time. When back on stock, we can send them out within a few days.
Not satisfied with the ordered product? Send us a message for confirmation and shipping info. Then ship the item back to us (at your cost) and we'll refund you or exchange the item for a different one. Attention: You'll have to request the return within 14 days of receiving the product.
Within 14 days after receiving back the item you ordered, we will transfer your money back. Normally we will use the method you made the payment with, to transfer back to.
The returned product needs to be new, unused and with its original packaging, to be able to make use of the return policy.
Custom ordered products
Items which are produced in accordance with the Buyer’s custom specifications do not apply to the Distance Purchase regulations and can therefore not be refunded.