SHIPPING

Purchases will be shipped within 10 business days once payment is received. Please allow up to 10 days delivery within Europe and 2 to 3 weeks outside the EU. We ship using TNT Post (Dutch Post) insured service with Track&Trace.
Please contact us if you prefer to use FedEx or other shipping methods.

Any duties which might be due at the country of destination are the sole responsibility of the buyer.

All transactions are secure and encrypted with Secure Socket Layer (SSL).

RETURNS

All items are packed with great care to avoid any risk of damage. Should the product arrive damaged, please contact us at info@littleowl.eu with a clear description of the damage and photos of the damaged item. We will respond within 7 days. Once you hear back from us, please send us back the damaged product in the original packaging at our expense. We will send a new copy to you upon receipt of the damaged product.

You have the right to return your purchase to us within 14 days. Please make sure you pack the product very carefully to avoid risks of breakage and send it to our address at your expense.  Please make sure to inform us by email that you will be  returning the product. Once we receive the product we will refund both the price of the product and the original shipping costs.

*WALLPAPER*

Please note wallpaper orders are printed on demand for you, and we therefore cannot accept returns!

PRIVACY

Your details remain private and confidential and will never be shared with third parties.

This website uses Google Analytics, a web analytics service provided by Google, Inc. (“Google”). Google Analytics uses “cookies”, which are text files saved on your computer, to help the website analyze how you use the site. The information generated by the cookie about your use of the website will be transmitted to and stored by Google on servers in the United States. If this website anonymizes IP addresses, your IP address will be truncated by Google within a EU member state or other EEA state before being transmitted to the US. Only in exceptional situations will your full IP address be transmitted to Google servers in the United States and truncated there. Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage. Google will not associate your IP address with any other data held by Google. You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website. By using this website, you consent to the processing of data about you by Google in the manner and for the purposes set out above. You can also prevent Google from collecting information (including your IP address) via cookies and processing this information by downloading this browser plugin and installing it: http://tools.google.com/dlpage/gaoptout

Further information concerning the terms and conditions of use and data privacy can be found at the Google Analytics Terms of Service or at the Google Analytics Privacy Overview. Please note that on this website, Google Analytics is supplemented by "gat._anonymizeIp();" to ensure anonymized collection of IP addresses (IP masking).

 

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